FAQ

What sort of wine will be featured?

All sorts! We don’t want to impose too many boundaries on this project. The purpose of Field Trip is to seek new experiences, travel outside of your comfort zone, and discover new frontiers of flavor. We won’t shy away from classics if they fit into a theme, but we certainly won’t fall back on them either. Taste is a fluid, dynamic and ever-evolving thing. The selections will reflect that.

What if I don’t like one of the selections?

If a bottle is technically flawed or defective in any way, we will happily exchange it for you. However, Field Trip is a guided tour. If you would rather choose your own adventure, please visit us in-store or browse our online shop.

How & when do I pick up my wine?

Pickup will begin on the first Wednesday of each month. We ask that you please pick up your set within a week of that date. If it’s your first month, we’ll provide you with a wine club-exclusive tote. If you’re a seasoned Field Tripper, please bring your tote with you. We don’t have extras!

Is there a minimum subscription length?

We don’t want to be too rigid with this. If you try it out and decide it isn’t for you, that’s totally okay! You can cancel your subscription with a 5 day notice. However, we do ask that you only sign up for Field Trip if you intend on subscribing long-term. This will help us accurately predict our inventory needs, and ensure that this is a smoother experience for everyone involved.

What if I am gifting the subscription?

We’d love that! If you’d like to gift the subscription for a month or few but don’t want to be responsible for the ongoing payments, sign up with the link on the main Field Trip page, then drop us a line at the email address below and let us know how long you’d like to gift it and who the gift is going to.

Can you ship Field Trip selections?

Unfortunately, we cannot! These are for local, in-store pickup only.

I am subscribed to Field Trip at Sylvan Supply, but am running errands over on the East side. Can I pick up my wine over there?

Unfortunately, no. In order to ensure accurate inventory, we are only able to offer pickup at whichever location you initially subscribed. However, if you want to change your pickup location permanently, email us at the address below and we’ll get you sorted out.

How do I cancel my subscription?

Shoot us an email over at fieldtrip@woodlandwinemerchant.com and we’ll handle your cancellation. Note that cancellation is only available with notice at least 5 days out from your next billing date.

Got more questions?

Email us! Send your inquiry over to fieldtrip@woodlandwinemerchant.com and we’ll get back to you promptly.